address the application to the Central Public
Information Officer (CPIO), Railway Board
and send it to Room No.5, RTI Cell, Rail
Bhavan, Rafi Marg, New Delhi -110 001 to
reach it to the correct place.
treasury account of Railway Board, for RTI
purpose, is maintained in the name of
"Pay and Account Officer, Railway Board, New
Delhi". Fee payable to other names is
not acceptable. As such, send the correct
initial fee of Rs.10/-, under Sub-Section(i)
of Section-6, RTI Act, 2005, by either of
following means (i) Demand Draft or Bankers
Cheque or Indian Postal Order drawn in
favour of "Pay and Accounts Officer,
Railway Board, New Delhi" or (ii)
Original cash receipt as proof of having
deposited Rs.10/- at any of major Railway
Stations/Divisional Railway HQ/Zonal Railway
avoid delay in getting information, the
items concerning to single directorate
should be asked for in one application only.
4. The applicant should ask for a specific
information giving details of order number
and file No. if known to the applicant and
send the back reference/copy. This is
easier and faster to locate the concerned
a week of sending the application, please
call to RTI cell at telephone nos.
011-23304572 (MTNL) or 43908 (Railways) to
know the Id number allotted for your
application. The status of your application
is also available at the Web site at
do not address your RTI application other
than Chief Public Information Officer (CPIO),
Railway Board, as it takes more days/time to
reach the office of RTI Cell.
do not address your Indian Postal Order,
Bank Draft, Banker cheque, for initial RTI
application or for Document Charges as the
case may be, other than “Pay and Accounts
Officer, Railway Board”. If the IPO/BD/BC
addressed other than PAO/RB, the same will
be returned to you with the request to send
a correct addressed IPO/BD/BC. The process
will lead to provide you information late.
always avoid to get multiple information
from different directorates for different
subjects through a single application as
Railway Board is having about 45 Nodal
Officers dealing with different subjects. To
collect information for more than one
subject in single application may gets
delayed in providing information to you. The
more specific information asked the faster
it is to provide.
4. Some applicants ask for long list of information in a
single application, which on experience has
shown, is not maintained and difficult to
collect and results in rejection of
application being frivolous.
5. Information for representation/suggestions/advice are
not liable to be provided under RTI Act.
6. Please do not ask for any third party information
unless it has concern to the Public
7. Recently Central Information Commission (CIC) has
written to Ministry of Railways that our
staff/officers should not use the forum of
RTI Act as extension counter of redressal of
their staff/personal grievance.
8. No. of items for which information is sought for
should be restricted to few numbers as far
as possible to help us to provide you a